(KTI) is a managed IT services provider and hardware supplier that has grown from humble beginnings in a small living room in 2010 to a team of over two dozen network technicians, consultants, cyber security experts, and analysts. Our diversified and decentralized staff collaborates remotely to create and maintain reliable network connectivity for our clients across Canada and the USA.
Endpoint security is crucial in our digital landscape. Protect devices like laptops, smartphones, and IoT devices from cyber threats at the network’s edge
Robust infrastructure encompassing networks, servers, storage, and data centers – the essential backbone for seamless IT operations.
Leveraging IT consulting expertise to drive forward strategic technology initiatives and highly effective digital transformation.
Our extensible solutions are designed to be easily expanded and enhanced without the need for rewriting code or changing the underlying architecture. This extensibility allows us to customize our systems to manage the tools and technology your staff needs to excel, increasing their efficiency and ensuring a seamless integration with your existing infrastructure.
Flexibility is at the core of our IT services, offering you the freedom to choose the solutions that best fit your business needs. We understand that every organization is unique, and our tailored approach ensures services that align with your specific requirements, optimizing your IT investments and maximizing their impact. KTI empowers businesses to stay ahead of the curve, leveraging cutting-edge technology while maintaining the agility to adapt to ever-changing demands. Trust our expertise to streamline your IT operations, enhance productivity, and drive growth for your organization.
KTI’s average response time is under thirty minutes, and we’ve met one hundred percent of our client SLAs in the last two quarters.
KTI’s flexible billing can adapt to your cash flow allowing our services to be procured in the way that best suits your organizational needs.
Receive a dedicated portal for incident, ticket, and request management reporting for Governance and Auditing. This allows KTI to spot patterns and improve troubleshooting.
We are available by phone, email or via your dedicated ticketing portal, our in-house support team is educated on what is mission-critical to your operations.
We keep our clients informed through regularly scheduled check-ins and strategy meetings. During these meetings we develop plans that are cost-effective to match your support requirements.
At the core of our mission is the commitment to elevate your business by harnessing the transformative capabilities of technology.
Some of North America’s most nimble and efficient companies have chosen KTI
I have worked with KTI on numerous projects over the years. They are highly skilled in data center management and security. The team has been extremely resourceful and have provided us and our clients with exceptional service. Highly recommend.
Partner, Grenadier Group Inc.
Their team is professional, responsive, and always willing to go above and beyond to ensure our needs are met. We highly recommend KTI to any organization looking for a reliable and skilled IT partner.
Balluchon Raymond Restaurant
I can't say enough good things about KTI. They have been a lifesaver for my restaurant. Our POS and computers were constantly causing a lot of problems for our business. But, with KTI, all of our issues were quickly and efficiently resolved. They are knowledgeable, professional, and always go above and beyond and I am so grateful for their excellent service. Thank you, KTI!
VP Operations, Ideal Warehouse
KTI has been a great partner in optimizing our Azure environment, delivering cost reductions tailored to our specific needs, and for their exceptional response time. Their expertise and dedication to excellence are evident in the substantial savings and performance enhancements we’ve experienced. We highly recommend KTI for their unparalleled Azure optimization services.
Strategically defining and optimizing the delivery of IT services to your enterprise, our goal is to maximize your team’s technology utilization, ensuring seamless integration and efficiency across all facets of your operations.
Serving Customers in Canada and USA
Nader Soudah
VP, Global Channel Company Cyrebro