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What are Managed IT Services and Why Are More Businesses Choosing Them?

When it comes to business, there’s a lot that goes into keeping it running smoothly. 

From accounting and bookkeeping to human resources and marketing, most business owners have their hands full trying to keep things afloat. 

However, one area that is often neglected is information technology (IT). Many small- and medium-sized businesses don’t have the budget or resources to hire a full-time IT staff, which can lead to problems down the road. That’s where managed IT services come in.

Projected to reach a market value of $393.72 billion globally by 2028, it’s very clear that managed IT services are here to stay. But why are so many businesses choosing this managed IT outsourced option?

In this blog we’re going to break down exactly what managed IT services are, how they’re priced, what types of services are usually offered under the managed services model and what advantages they give to businesses who use them.

What Are Managed IT Services and How Are They Priced?

A managed IT service provider (MSP) is a company that takes on the responsibility of the day-to-day management of a business’s IT infrastructure and systems. This can include things like network setup and maintenance, security measures, software updates, data backups, and more. 

Managed IT services business models typically take the shape of monthly subscription plans, with different packages and pricing options available based on a business’s specific needs, usually accompanied by a guaranteed service level agreement (SLA).


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How Do Managed IT Services Benefit Businesses?

But why choose managed IT services over the traditional in-house IT staff? For one, it can save your business time and money. With a managed IT service provider providing everyday management services, you can focus on what really matters – running and growing your business. 

Additionally, managed IT services offer higher levels of expertise and resources that may not be available with an in-house team. 

So, if you’re looking to improve your company’s technology infrastructure and free up valuable time and resources, managed IT services might be the solution for you.

The 10 Most Common Service Offerings of Managed IT Service Providers

Here are the 10 most common services included with managed IT service providers, along with a detailed explanation of what each one is.

1. Network Setup and Maintenance

This can include setting up a secure network for your business and keeping it running smoothly through remote monitoring and management, plus regular check-ins and updates.

2. Security Measures

Managed IT service providers offer cyber security services that will make sure your network and systems are protected from threats like viruses, malware, and hackers. 

3. Software Updates 

It’s important to make sure all of the software for your company is regularly updated for security and improved functionality. A managed platform from an IT service provider can handle this for you. 

4. Data Backups 

Regularly backing up important data is crucial in case of any unexpected technical issues or disasters. Managed IT services can handle this process for you to ensure that your data is safe and secure. 

5. Help Desk Support 

Having a designated team to handle any technical problems or questions that may arise can save your business time and frustration. Managed IT services often offer 24/7 help desk support, and one that remotely manages the resolution of your urgent IT issues for added convenience.

6. Cloud Storage and Management

What are Managed IT Services

Using cloud computing and storage for your business’s data can increase efficiency and accessibility. A managed IT service provider can assist with setting up and managing your cloud storage system with cloud services that also include security and app management. 

7. VoIP (Voice over Internet Protocol) Setup and Maintenance 

VoIP allows for phone calls to be made over the internet, often resulting in lower costs and improved communication capabilities for businesses. One of the many benefits of a managed IT service provider is that they can assist you with setting up and maintaining a VoIP system. 

8. Website Management 

This can include things like hosting, design, updates, and security for your business’s website. 

9. Compliance and Regulatory Assistance 

There are often compliance and regulatory requirements that businesses must adhere to, especially in industries like healthcare or finance. A managed IT service provider can assist with meeting these requirements. 

10. Mobile Device Management 

With the growing use of smartphones and tablets for work purposes, it’s important to have a system in place for managing and securing company-owned mobile devices. Managed IT services can help with this process. 

The 5 Biggest Business Advantages of Choosing a Managed Service Provider

what managed IT services are

No managed IT services definition would be complete without describing the main advantages of an MSP, as it speaks to how well managed services work for many businesses around the globe.

1. Cost Savings 

Outsourcing IT services can often be more cost-effective than hiring and maintaining an in-house IT team. 

2. Access to Expertise and Resources 

Managed IT service providers have teams of trained experts and the necessary resources to handle all of your company’s tech needs. 

3. Improved Efficiency 

Having a managed IT service provider take care of your technology frees up time and energy for you to focus on running and growing your business. 

4. Increased Security 

Managed IT service providers have the knowledge and tools to keep your network and systems protected from threats like viruses, malware, and hackers.  

5. Scalability 

A managed IT service provider can easily scale their services to meet the changing and growing needs of your business. 

Making the Choice to go with a Leading MSP

Choosing a managed IT service provider can offer numerous benefits for your business, from cost savings to improved efficiency and security and it’s important to do your research and find a provider that meets the specific needs of your company.

In any case, now that you have a managed IT definition and better understand managed IT services’ meaning, perhaps you’re now at the stage where you’d like to speak to a qualified MSP to find out exactly what kind of ROI they can deliver to you.

Here at Kearns Technology, we have all the experience and expertise to ensure you receive every benefit of having a managed services provider by your side. Schedule a free consultation with us today to identify your specific IT needs as a business and to get the ball rolling on a more optimized, better-functioning IT infrastructure.